Shipping policy

 

Domestic Shipping

Most domestic orders are delivered within 2–7 business days.

International Shipping

International delivery timelines vary based on the courier service and destination country. Most international orders are delivered within 4–22 business days.
A more accurate delivery estimate will be shown at checkout once you select your preferred shipping method.

Order Dispatch

Orders are usually dispatched within 2 business days after successful payment confirmation.

Returns & Exchanges

We want you to have a smooth shopping experience. Please read our return eligibility carefully before placing your order.

Return Eligibility

Returns are accepted only in the following cases:

  • Manufacturing defects
  • Wrong item received
  • Damaged product received

To be eligible, the issue must be reported within 24 hours of delivery with proper proof/images.

Products must be:

  • Unused
  • Unopened
  • In original packaging

Returns will not be accepted for:

  • Change of mind
  • Taste or preference issues
  • Opened or used products
  • Incorrect orders placed by customers
Return Process

To request a return:

  1. Contact our customer support team or raise a request through our website.
  2. Share your:
    • Order number
    • Issue details
    • Clear photos/videos of the product (mandatory for damaged/wrong items)
  3. Once approved, our team will arrange a pickup whenever possible or provide return instructions.

Exchange Process

Approved exchanges are usually completed within 7–10 business days, including:

  • Return pickup
  • Quality inspection
  • Dispatch of replacement product

Refunds

Refunds are processed within 7–10 business days after the returned product is received and inspected.

For approved non-damaged returns (if applicable), shipping charges will be deducted from the final refund amount.

Refunds will be issued to the original payment method used during purchase


Customer Support

For any shipping, return, exchange, or refund-related assistance:

📞 +91 9745000598
🕒 10:00 AM – 6:00 PM (Mon–Sat)